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FAQ for ordering personalized pdf patterns

You can also order most of our patterns by personalized pdf
file.  Please note that we have to create a separate pdf file as it is personalized. We send it via email to the email address you are using for paypal.

We will not get it immediately as you get it from a download. Therefore it can take one or two days at a weekend for example. Please note also that there is a time difference depending where you are living.

Please make sure that a program for pdf files is installed on your
computer (tablet) and that you are familiar to use it. Please make also sure that you make a back up from the file you get and best print it out.

Please note that we do not have a support for computer problems, tablets or smartphones.

We advise to print out the pdf files at least one or two times and
please give us a feed back that everything worked.

You can order the personalized pdf files by using the paypal button BUY Now. If you do not have a paypal account you can use it also and pay this way via credit card through paypal.
Please note digital personalized pdf files cannot be returned.

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